6 January IELTS 2025 Formal Letter to a Customer Service Regarding Damaged Item
- IELTS
- General
- Writing Task 1
You recently bought a mobile phone online, but it arrived damaged. Write a letter to the store’s customer service. In your letter:
- Describe the issue with the phone you received.
- Explain how this problem has affected you.
- State what you want the store to do to resolve the issue.